Fanuc-420f. Masteringproblem

Hello
When I tried to master and calibrate the robot i got errormessage 13007 and faultlamp,heldlamp and notcalibratedlamp lights. Then i got errormessages 3038 =Mastering not done.
Greatful for all help I can get.
Tommy

Hello
Thanks for your reply.
Im not so familiar whith the system. Where can i check the controlertype?

Hello
I found FANUC SYSTEM R-MODEL H