Virus on an AX controller

  • Our IT dept. states that we've been hit across the site with the Wanna Cry virus. Two pieces of equipment are our AX20 controllers from 2007. I've tried running the patches and programs IT requested, but I receive no feedback via the teach pendant that anything changed. I'm doing this through Specialist mode, but would developer or integrator mode give me more options? If so, could someone send me the passwords to Pep_TK421@hotmail.com. I've also tried hitting F2 on power up in order to enter setup, but it never goes into setup mode. Thank you for any help!

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  • No problems whatsoever. IT identified that a couple controllers had the wanna cry virus and we needed to get rid of it. I followed the instructions of running the programs and patches they required. There was no feedback from the teach pendant while I was running the programs, but apparently the scans IT is running on the controllers shows there is no more virus.

  • No problems whatsoever. IT identified that a couple controllers had the wanna cry virus and we needed to get rid of it. I followed the instructions of running the programs and patches they required. There was no feedback from the teach pendant while I was running the programs, but apparently the scans IT is running on the controllers shows there is no more virus.

    Chances that the virus is in the controller is slim as the controller is "Protected", each time you reboots it gets back to its previous state for the software. So when the virus hits the controller, it should shut down or hangs. Reboot and it's back to normal again.

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