Started integration of a MGU3900 to our KR120HA this week. Our dedicated WorkVisual laptop began crashing whenever the program was launched. Thought it might be a simple fix as all of our work was archived on the controller. Brought in a new tower with a fresh install of WoV 4.0 thinking it might be the answer. After loading the DTM catalog I discovered that we were missing the KukaOptionPackages folders for Ethernet/IP 2.0 and RemoteService 1.1 the the D drive. SafeOperation 3.2 was the only one in the proper place. Is there any download site for these files? Our controller backup on the $700 USB drive has disappeared. Need to get this turntable going so any insight would be greatly appreciated.
Thanks