RoboSIM 2.40.012 - A connection with the server cannot be established

    Hi, all.


    Few months ago I've downloaded and installed COMAU RoboSIM.


    I've installed it according with the manual that came with it. Put the credentials, the registering code and so on.


    I can start the virtual controller, but when I try to connect WinC5G to the virtual controller, I get this error.


    "A connection with the server cannot be established" (screenshot is in Brazilian Portuguese)


    The computer where I'm trying RoboSIM is a Windows 10 Home Single Language, and has only Windows Defender enabled, so I'm not sure if this could be related with some antivirus software.


    Any ideas about this problem?

    Hello
    Have you reported this problem to Comau ?
    If you know the name, you should request support from Lekbir BATALI.
    Wilfrid Baroche - ac&e

    Quote from Vladarius


    Yes. We have Arc 4 for welding.


    in order to connect with a vC5G (virtual C5G controller) you usually dont need to setup your lan connection. actually this setup is for you physical ethernet card, which you dont use with virtual controller
    I have no problems with the connection with the virtual controller


    could you start the TP? start the teachpendant and check the network settings in you virtual robot

    Wish I had seen this before...


    A few things:
    - Don't upgrade Java or VirtualBox as provided by RoboSim.
    - Java 7 will work, Java 8 and above will not. Downgrade if necessary.
    - VirtualBox is guaranteed to work up to v5.1.30. Anything above not recommended and v5.2.x would not work at all.
    - Windows 10 sometime keeps the VirtualBox virtual Ethernet card disabled. Re-enable it.
    - Windows 10 C/C++ redistributables are sometime amiss, they need to be manually installed.
    - Don't launch the C5G virtual machine directly from VirtualBox, it will not work in that way.
    - Some people have routing issues. We've seen the 192.168.56.2 packets go straight to the Internet service provider instead of going to the virtual machine.

    Hello, sandrot.


    Thanks for the tips, again.


    After quite a time, I've finally managed to put my hands on a spare computer running Windows 7, and following Your instructions, WinC5G is now connecting to the virtual robot, but...


    Every time I try to start virtual Teach Pendant (vTP5), both windows (screen window and keyboard window) appear, but after few seconds they dissapear, and I noticed two messages on terminal.


    The first one is


    14:24:25.882 64673/02 Cavo Ethernet del TP non collegato


    The second one, that apper every time that I try to run vTP5, is


    14:26:11.733 13367/02 KVC connection time expired


    Reading the error list, both are related to a physical connection between the controller and the TP. Is there anything that I can do here?


    Please see the attached image.

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