KRC 2 ed05 upgrade failing.

    Hello all,
    We are trying to update our older KRC2 controller.(edited: not an ed05)
    We just acquired a new ed05 PC from KUKA(KSS 5.6.12). The archives where sent for proper configuration for our system. KUKA prepared the hard drive and installed windows and KSS for us.
    We swapped the old PC for the new one and when we started it, the booting process hangs up at the "Start 10%" mark. We tried a number of things. We cloned the hard drive that came with the PC for safety and on the cloned we did a clean installation of the KSS and started the controller. That didn't fix it. We also tried installing an earlier version KSS (v.5.4.14) which is the one that we ran the system previously on, that didn't work either. It just doesn't go past the start 10% mark.


    Any suggestions would be greatly appreciated.

    Thank you.

    Edited once, last by KonstantinosP (June 15, 2015 at 4:57 PM).

    it's been a while since I worked on KRC2 but I think to recall that 10% mark is indicating attempt to communicate with drives (tries accessing kernel)but could be many other reasons (incorrect VxWorks network settings, antivirus installed but not firewall exceptions etc.)

    1) read pinned topic: READ FIRST...

    2) if you have an issue with robot, post question in the correct forum section... do NOT contact me directly

    3) read 1 and 2

    Thank you Panic Mode and RS.
    I checked on VXWorks network settings and Firewall, everything looks normal. Also the MFC card is fitted properly in the PCI slot.
    I was thinking about do a complete installation (windows, security, KSS)on a different hard drive and see if that would help.

    Actually, even after installing Windows and KSS from scratch, still it doesn't want to go passed the Start 10% mark. This is a brand new PC configured to my system and shipped directly from KUKA. I can hardly believe that something is damaged in it.
    Could it be a conflict with something else inside the controller? I will certainly contact KUKA tomorrow but it is just puzzling this situation to me.
    Thank you.

    Hi,

    It may be a possibility that something went wrong into the controller. A new KUKA PC is a hardly a doubtful case but you may go through checking one by one all the connections inside the controller, look for KPS output voltage, LEDs on KSDs, etc to try to interpret something suspicious. In any case, you are going to get KUKA assistance which is a good step forward.

    Thanks

    Thank you RS,

    Yes, you are right to think of that scenario, we did too but putting the old PC back in the cabinet, the system works perfectly fine. Also, putting in the old PC the hard drive with the image of the one that came from KUKA, gets us passed the Start 10% mark. It doesn't in the end complete the startup of the HMI due to the obvious reasons but doesn't that rule out cabinet and software issues?

    Quote from KonstantinosP


    Hello all,
    We are trying to update our older KRC2 controller.
    We just acquired a new ed05 PC from KUKA(KSS 5.6.12). The archives where sent for proper configuration for our system. KUKA prepared the hard drive and installed windows and KSS for us.
    We swapped the old PC for the new one and when we started it, the booting process hangs up at the "Start 10%" mark. We tried a number of things. We cloned the hard drive that came with the PC for safety and on the cloned we did a clean installation of the KSS and started the controller. That didn't fix it. We also tried installing an earlier version KSS (v.5.4.14) which is the one that we ran the system previously on, that didn't work either. It just doesn't go past the start 10% mark.


    Any suggestions would be greatly appreciated.

    Thank you.

    is your old pc an edition 05 as you state " We are trying to update our older KRC2 controller.
    We just acquired a new ed05 PC from KUKA(KSS 5.6.12). "

    If not then you have issues with the MFC card as the none 05 was not the same as the 05 edition swap the mfc from your old into the new ansd try it

    Quote from the leg


    You can not install Ed 05 in to a none ed05 cabinet the esc and wiring will not be correct
    And you will get errors

    When installing the software at around 10% it is looking at hardware

    The Leg, this statements is incorrect. The problem was a bad connection in the MFC card, KUKA USA fixed it. The controller now works perfectly fine and has not compatibility issues with the rest of the cabinet or the robot. It is actually a very common upgrade, so common that KUKA made me wait 5 months before my turn came to get a hold of a new PC due to rapid increase in similar requests from people wanting to swap the old PC's with new Ed05 before they get discontinued end of this year.

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