Everyone,
I am working with about 30 KRC4 V8.3.8 robots in a material handling process. I have currnetly gotten 4 robots that have displayed the following messages. I have attached a picture of each message.
These two where opened in a windows format
1) "Close programs to prevent information loss
2) "Your computer is low on memory"
I then decided to take a archive and a KRCDiag. the archive went fine however the KRCDiag gave me the following message
1)"System.OutofmemoryException"
Finally if you leave the robot along for a couple more days the GUI shuts down and can not be restarted.
I find that this happens on robots that have been running for longer periods of time(one month) without being shutdown. The plants where i see these errors run 24 hours a day 7 days a week.
I have found a bandage fix by turning the robot off then on again. I have talked to KUKA and they said "oh you solved the problem, we will just leave it at that" This is not a fix and the customer WILL NOT EXCEPT having to turn the robot off then on again.
Any solution or comments would be helpful. If there is anymore data need please just ask.
-JBodell
PS. I'm getting really sick of these 8.3.XX problems
