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Smartpad Touchscreen Badly Wrong!

  • fazza85
  • May 12, 2014 at 9:32 AM
  • Thread is Resolved
  • fazza85
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    • May 12, 2014 at 9:32 AM
    • #1

    Morning all,

    I am currently in Norway looking at a few problems with a customers robot. The main one seems to be the touch screen on his smartpad. It boots up and everything is fine but within 2 minutes it is badly uncalibrated. You can't touch ANYTHING correctly. I have plugged in a brand new pad and it's the same. Not sure what it could be?

    Sent from my SM-N9005 using Tapatalk

  • fazza85
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    • May 12, 2014 at 10:15 AM
    • #2

    Robot is a KRC4 KR210 R2700. The robot itself is in a freezer, temp is -5C but the cabinet is in a room which is about 10C. I thought maybe something to do with temperature?

    Sent from my SM-N9005 using Tapatalk

  • the leg
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    • May 12, 2014 at 11:43 AM
    • #3

    have you calirated the touch pad you need a keyboard plugged into the smart pad
    turn the key press the robot button select calibration might be in german
    follow the screen instructions good luck craig !!

  • fazza85
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    • May 12, 2014 at 11:51 AM
    • #4

    I've tried the screen calibration but I can't press any of the crosses because it doesn't recognise where I am pressing. The screen occasionally goes back to normal then goes uncalibrated at random! Do you work for Kuka by any chance?

    Sent from my SM-N9005 using Tapatalk

  • the leg
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    • May 12, 2014 at 11:59 AM
    • #5

    I may have :winking_face:


    Sent from my Nexus 5 using Tapatalk

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    SkyeFire
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    • May 12, 2014 at 3:00 PM
    • #6

    I've got a near-dozen KRC4s in the field with about a 50% incidence rate of a similar problem -- the SmartPad touch calibration seems to "drift" over time, and it's a bit of a crapshoot whether re-doing the calibration will actually do anything. And even when the re-calibration works, it generally drifts again given a few weeks.
    From what I've seen so far, it's in the Pads, not the robots. But I don't understand why this keeps happening -- these SPs are not being abused or exposed to any harsh environmental conditions (stable room temperature, no abrasives, corrosives, liquids, or weld slag, etc).

  • fazza85
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    • May 12, 2014 at 3:55 PM
    • #7

    SkyeFire,

    This "uncalibration" seems to be within a few minutes of booting, and is easily 100 mm in the wrong place if you touch anything. Completely unusable. I've had to resort to using a wireless keyboard and mouse.

    Sent from my SM-N9005 using Tapatalk

  • the leg
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    • May 12, 2014 at 3:57 PM
    • #8

    Cheap Chinese tablets me thinks

    Sent from my Nexus 5 using Tapatalk

  • ROBOTSTEVE
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    • December 21, 2016 at 12:29 PM
    • #9

    Hi Everyone,
    We have the same problem... just saying :baseball:

    Drifting calibration is very dangerous as the wrong characters are being changed, line jumping etc.
    Has caused many more hours programming and super re-checking.

    The lower half of the screen seems worse than the top.

    :wallbash:

  • Visentainer_Sulivan
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    • January 18, 2019 at 12:37 PM
    • #10

    Hi there,

    I have the same problem, the lower part of SmartPad is working worst than higher.
    I calibrated it but after 5 minutes the problem returns.
    I took a SmartPad Main board from other SmartPad, and the touchscreen was working perfectly, but I don't know what can I do to fix it, a new main board is very expensive.

    If someone have already solved this problem, please tell me.

    Sulivan - Automatikbr.com

    Robotics Technician Brazil.

  • Visentainer_Sulivan
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    • March 21, 2019 at 1:39 PM
    • #11

    Are there some news??

    Sulivan - Automatikbr.com

    Robotics Technician Brazil.

  • panic mode
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    • March 21, 2019 at 1:44 PM
    • #12

    solution is to be reasonable with use of smartPad and not kick it around, drop it etc. :icon_frown:
    otherwise it gets expensive....

    1) read pinned topic: READ FIRST...

    2) if you have an issue with robot, post question in the correct forum section... do NOT contact me directly

    3) read 1 and 2

  • SEAN-DUDE
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    • March 24, 2019 at 11:14 AM
    • #13

    Band Aid Solution: Get a USB Bluetooth mouse and key board :biggrins:

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Thread Tag Cloud

  • abb
  • Backup
  • calibration
  • Communication
  • CRX
  • DCS
  • dx100
  • dx200
  • error
  • Ethernet
  • Ethernet IP
  • external axis
  • Fanuc
  • help
  • hmi
  • I/O
  • irc5
  • IRVIsion
  • karel
  • kawasaki
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  • KRC4
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  • KRL
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  • PLC
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  • RAPID
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  • roboguide
  • robot
  • robotstudio
  • RSI
  • safety
  • Siemens
  • simulation
  • SPEED
  • staubli
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  • TCP/IP
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  • vision
  • Welding
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