camera connection problem

h.esk60 · January 7, 2013 at 6:38 AM

Hi
When i connect camera to controller and then in irvision software in live mode after 3 or 4 second my controller hang and the teach pendant lock anything doesn't work.I change camera and cable with new one but problem doesn't solve
Please help me what is my problem (i think it is about hardware in motherboard)
I have r30ia-mate open air controller .

many thanks.

kykam · January 8, 2013 at 2:18 PM

Are the dip switches set correctly on the back of the camera?

If you're using a Sony XC-56, switches 7 and 8 need to be ON, all the others should be off.

Atticabob · January 8, 2013 at 3:17 PM

I would re-load core software... What rev are you running?

h.esk60 · January 9, 2013 at 6:03 AM

yes camera xc-56 dip switch is ok .

Quote from Atticabob

I would re-load core software... What rev are you running?

What do you mean about core software .would you please explain more.
thanks.

WimJ · January 12, 2013 at 10:06 AM

Do you have 64MB DRAM? Because often the standard 32MB isn't enough for vision applications, and the controller hangs.

h.esk60 · January 17, 2013 at 6:42 AM

yes DRAM is 32MB.but are you sure it is my problem? because i have other system that they are 32MB but the vision system work correctly.

WimJ · January 17, 2013 at 8:10 AM

I can't tell you 100% sure this is the problem. I know vision sometimes hangs because of not enough DRAM.

kykam · January 25, 2013 at 9:14 PM

Do you have a PC hooked up to the controller when it locks up on you?

I just ran into an issue a day ago where the PC caused the controller to freeze. (Windows 7, Internet Explorer)

robmx57 · January 12, 2014 at 9:59 PM

You also want to make sure that you are not logging images. This will take up a lot of memory and may cause the controller to lock up. We have ran into this problem before...

camera connection problem

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