Not a support request but trying to figure out FANUC's new policy regarding pulse encoders....
Recently working on a painter with a bad wrist encoder, so I went online and ordered the part number that was on the encoder. Get the encoder in and it is obviously not the right part. Call Fanuc up and I am asked 'How did I get that part, because you are not able to get encoders without the complete motor/encoder assembly?'. So I had to order the entire motor with the encoder and pay a restocking fee to return the encoder.
Why is this? Is this just to increase spare parts sales as an $1K encoder replacement is at a minimum doubled to a $2-5K motor replacement?
Also, I noticed that all of my new robots have the same part number for the encoder even if they are obviously different encoders.