Author Topic: Smartpad doesn't load KSS  (Read 357 times)

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Offline rauljlle

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Smartpad doesn't load KSS
« on: May 21, 2018, 08:43:02 PM »
Hey guys, I'm facing a situation over here at work: A costumer sent me a smartpad that does not load the KSS. It stops at that orange kuka screen and just won't go further. Does anybody know what it may be? Is there a way to overwrite this leaked software on the smartpad with another one from a smartpad that works? Thanks!!!  :beerchug:

Offline Sulivan Visentainer

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Re: Smartpad doesn't load KSS
« Reply #1 on: May 25, 2018, 12:22:48 PM »
I've faced the same problem  :help:

Offline SkyeFire

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Re: Smartpad doesn't load KSS
« Reply #2 on: May 25, 2018, 05:32:18 PM »
The SmartPad does not actually load KSS -- it runs a custom firmware build that, in essence, acts as an RDP terminal to the main PC inside the KRC.  Plus some EtherCat I/O and some safety interlocks.

Normally, any firmware updates to the Smartpad should take place automatically when the Pad is plugged into a KRC4 with a higher rev level.  If the Pad is completely frozen, I'm not sure there's any way to fix that without sending it back to KUKA.

Offline Sulivan Visentainer

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Re: Smartpad doesn't load KSS
« Reply #3 on: May 28, 2018, 11:59:26 AM »
Thank you for your answere SkyeFire.