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Author Topic: Please help me, OTC EX-C V6L  (Read 839 times)
chenlu
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« on: August 28, 2011, 12:06:51 PM »

 Please help me, OTC   EX-C     V6L
   After EX-C initial period, “dislodgement machine” loss, request registration method, request!
                                                 Many thanks!   
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chenlu
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« Reply #1 on: August 29, 2011, 04:49:28 PM »

No one can help me!
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Pcarbines
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« Reply #2 on: August 31, 2011, 08:42:45 AM »

 Although your English is better than my Chinese , it is very difficult to understand exactly what the issue is . OTC extra axis are not easy at the best of times especially the models before AX.
However, I have external axis manuals  etc. For EX.
Please advise as best you can, what are your issues.
**Has the station axis been disconnected and moved and now reconnection issue ?
**Has an operator changed any software parameters?
**Both of the above?
**Do any of your company personnel have security code for EX controller?
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chenlu
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« Reply #3 on: September 01, 2011, 06:46:55 AM »

Although your English is better than my Chinese , it is very difficult to understand exactly what the issue is . OTC extra axis are not easy at the best of times especially the models before AX.
However, I have external axis manuals  etc. For EX.
Please advise as best you can, what are your issues.
**Has the station axis been disconnected and moved and now reconnection issue ?
**Has an operator changed any software parameters?
**Both of the above?
**Do any of your company personnel have security code for EX controller?
Yes, the external shaft disconnected. Now need to connect, initialize your password? That there is. If you will I think we Chinese Chinese exchanges?
是的,外部轴断开了。现在需要连接,"初始化"密码?那个有。如果您会中文 我想我们中文交流?
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Pcarbines
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« Reply #4 on: September 01, 2011, 07:55:47 AM »

Please post  where you are, your factory address , city & country.
Telephone & Fax number.
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chenlu
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« Reply #5 on: September 01, 2011, 02:57:56 PM »

Zhuhai, China, +86 13530613412 my private e-mail is CL1088@126.COM now, I have received a manual operation and IO, eager, external axis, the connection method!
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Pcarbines
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« Reply #6 on: September 02, 2011, 03:37:19 AM »

I have contacted OTC Japan , and asked if they can assist you through a local agent ,
I believe language barriers could make the forum option too difficult and drawn out.
Have supplied OTC Japan your contact details as posted.
I hope this doesn't cause complications .
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chenlu
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« Reply #7 on: September 02, 2011, 06:40:40 AM »

Thanks! Mr.Pcarbines , so far I have not any of the agent in the country to find the solution to the problem, sorry, I use the Google translator, if I can not understand, please tell! Thanks!
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Pcarbines
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« Reply #8 on: September 02, 2011, 08:38:44 AM »

Good translator makes big difference , You should have chapters 3 & 4 by now.
Have fun 
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chenlu
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« Reply #9 on: September 03, 2011, 07:55:42 AM »

Yes, the manual is now finished, there are still some problems! But still thank you!
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Pcarbines
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« Reply #10 on: September 05, 2011, 08:08:27 AM »

DAIHEN japan has been in touch with me to say they have contacted DAIHEN Shanghai and handed them your details.
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chenlu
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« Reply #11 on: September 05, 2011, 01:18:12 PM »

Yes, now to get in touch with the Guangzhou DAIHEN Thank you very much!
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